Privacy Policy

Last Updated: July 10, 2026

At Velatanix™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or complete a purchase.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide Directly

When you interact with Velatanix™, we may collect personal information when you:

• Place an order

• Create an account

• Subscribe to updates

• Contact our customer support team

• Participate in promotions or surveys

The information collected may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related details

• Order information

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address

• Browser type and device information

• Website activity and browsing behavior

• Pages viewed and interactions with our website

This information helps us improve website performance and create a better shopping experience.

2. How We Use Your Information

Velatanix™ uses collected information for legitimate business purposes, including:

Order Processing & Customer Service

To:

• Process and fulfill purchases

• Confirm orders

• Provide shipping updates

• Respond to customer questions and requests

Website Improvement

To:

• Improve website functionality

• Understand customer preferences

• Enhance product selection and shopping experience

Marketing Communication

If you choose to receive updates, we may use your information to send:

• Product announcements

• Special offers

• Promotions

• Store updates

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

We may use information to:

• Verify transactions

• Protect against unauthorized activity

• Maintain website security

3. Protecting Your Information

We take reasonable steps to protect your personal information.

Secure Transactions

Payment information is processed through secure payment providers using industry-standard security measures.

Limited Access

Personal information is only accessible to authorized personnel and service providers who need it to operate our business.

Payment Information

Velatanix™ does not store complete credit or debit card numbers on our servers after payment processing.

4. Sharing of Information

Velatanix™ does not sell your personal information.

We may share information only with trusted partners who help us operate our business, including:

• Payment processing providers

• Shipping and fulfillment partners

• Website hosting providers

• Customer service platforms

• Marketing and analytics providers

These partners may only use information necessary to provide their services.

Advertising & Analytics Partners

We may work with third-party services that use cookies, pixels, or similar technologies to help us understand website activity and provide relevant advertising.

Examples may include:

Meta Privacy Policy:
https://www.facebook.com/privacy/policy

Google Privacy Policy:
https://policies.google.com/privacy

Information collected by these companies is handled according to their own privacy policies.

5. Cookies Policy

Velatanix™ uses cookies and similar technologies to improve website functionality and personalize your experience.

Cookies may help us:

• Remember shopping cart items

• Improve website performance

• Analyze visitor activity

• Support marketing activities

Types of cookies may include:

Essential Cookies
Required for basic website operations, including checkout and account functions.

Performance Cookies
Help us understand how visitors use our website.

Marketing Cookies
Used to provide more relevant advertising experiences.

For Shopify-related cookie information, please visit:
https://www.shopify.com/legal/cookies

You may adjust cookie settings through your browser. Please note that disabling cookies may affect certain website features.

6. Third-Party Websites

Our website may contain links to external websites, services, or platforms.

These third-party websites operate independently and have their own privacy practices. Velatanix™ is not responsible for the privacy policies or content of external websites.

We recommend reviewing their privacy policies before providing personal information.

7. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable laws.

These rights may include:

• Requesting access to personal information collected about you

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Opting out of certain data sharing activities

To submit a privacy request, please contact us using the information below.

Do Not Track Preferences

Some browsers offer “Do Not Track” settings. Depending on your browser configuration and applicable laws, we may respond to these signals where required.

8. Children’s Privacy

Velatanix™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when necessary.

9. Data Security & Breach Response

We maintain reasonable safeguards designed to protect personal information.

In the event of a security incident affecting customer information, we will take appropriate actions, including notifying affected individuals when required by applicable laws.

10. Email Communications

If you provide your email address, we may use it for:

• Order confirmations

• Shipping notifications

• Customer service communication

• Promotional messages (when you choose to receive them)

Marketing emails will include an option to unsubscribe.

You may stop receiving promotional emails at any time by following the unsubscribe instructions included in each message.

11. Changes to This Privacy Policy

Velatanix™ may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

We encourage customers to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Velatanix™
Pelayo's Auto Parts
14432 Valley Blvd
City of Industry, CA 91746
United States

Email:
service@velatanix.com

Thank you for trusting Velatanix™.
We are committed to protecting your privacy while providing smarter automotive solutions for your journey.