Terms of Service

Overview

Welcome to Velatanix™. These Terms of Service (“Terms”) explain the rules, conditions, and responsibilities that apply when you access or use our website, online store, products, and related services.

Throughout these Terms, the words “Velatanix™,” “we,” “us,” and “our” refer to Pelayo's Auto Parts, the operator of this website and provider of our products and services.

By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to follow these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

Section 1 - Website Access & Customer Accounts

By using our services, you confirm that you meet the legal age requirements in your location or have permission from a parent or legal guardian when required.

When placing an order or using certain features of our website, you may need to provide information such as:

• Name

• Email address

• Billing details

• Shipping information

• Payment information

You agree that all information provided is accurate, complete, and current.

You are responsible for protecting any account information and maintaining the confidentiality of your account details. Any activity conducted through your account is your responsibility.

Section 2 - Product Information

At Velatanix™, we make every effort to present our automotive accessories accurately, including product descriptions, images, specifications, and features.

However, please understand that:

• Product colors may vary slightly depending on screen settings and device displays

• Images are provided for illustration purposes and may not perfectly represent every detail

• Product availability, descriptions, and pricing may change without prior notice

We reserve the right to modify, update, or discontinue products at any time.

Section 3 - Orders & Purchases

When you place an order through our website, you are submitting a request to purchase our products.

Velatanix™ reserves the right to accept, reject, or cancel orders when necessary, including situations involving:

• Incorrect pricing information

• Product availability issues

• Payment verification concerns

• Suspected fraudulent activity

An order is considered confirmed only after payment has been successfully processed and an order confirmation has been issued.

Please review your order details carefully before completing checkout. Changes or cancellations may not be possible after fulfillment begins.

All purchases are intended for personal use and not for unauthorized resale or distribution.

Section 4 - Pricing & Payment Information

All prices displayed on our website are subject to change at any time.

The final price charged will be the amount shown during checkout confirmation.

Unless otherwise stated, customers may be responsible for applicable:

• Taxes

• Shipping fees

• Import charges

• Customs-related costs

You agree to provide accurate payment and account information when completing a purchase.

By submitting payment details, you confirm that:

• You are authorized to use the selected payment method

• The information provided is accurate

• Your payment provider will approve the transaction

Section 5 - Shipping & Delivery

Velatanix™ works with trusted shipping partners to deliver orders efficiently.

Delivery estimates are provided as general guidelines and are not guaranteed dates.

We are not responsible for delays caused by:

• Shipping carriers

• Customs inspections

• Weather conditions

• Events outside our reasonable control

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier’s process.

Please refer to our Shipping Policy for additional details.

Section 6 - Intellectual Property Rights

All content available through Velatanix™ services, including but not limited to:

• Logos

• Brand names

• Website designs

• Text content

• Images

• Graphics

• Product information

is owned by Velatanix™, Pelayo's Auto Parts, or authorized partners and is protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, or use our content without prior written permission.

Unauthorized use of our intellectual property is prohibited.

Section 7 - Third-Party Services & Tools

Our website may include features, tools, or services provided by third parties.

These third-party services are provided for convenience and may operate under their own terms and policies.

Velatanix™ does not control or guarantee the availability, accuracy, or performance of third-party services.

Your use of third-party tools is at your own discretion and responsibility.

Section 8 - External Links

Our website may contain links to external websites or third-party resources.

Velatanix™ is not responsible for the content, policies, products, or services provided by external websites.

Before using any third-party website, we recommend reviewing their terms and privacy practices.

Section 9 - Shopify Platform

Our online store is powered by Shopify, which provides the technology platform that allows us to offer our products and services.

However, purchases made through our store are transactions directly between you and Velatanix™.

Shopify is not responsible for products purchased from our store, order-related issues, or customer transactions between Velatanix™ and its customers.

Section 10 - Privacy & Personal Information

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

By using our services, you acknowledge that you have reviewed and accepted our privacy practices regarding the collection, use, and protection of your information.

Section 11 - Customer Feedback

If you provide reviews, comments, suggestions, images, or other feedback, you allow Velatanix™ to use that content for business purposes, including improving products, services, and customer experiences.

You confirm that:

• Your feedback is your own original content

• It does not violate the rights of others

• It does not contain unlawful or harmful material

Velatanix™ reserves the right to remove content that violates these Terms.

Section 12 - Errors & Updates

Occasionally, our website may contain incorrect information, including:

• Product descriptions

• Pricing details

• Promotions

• Availability information

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

Section 13 - Prohibited Activities

You agree not to use our website or services for activities that:

• Violate applicable laws

• Infringe on intellectual property rights

• Attempt unauthorized access

• Introduce harmful software

• Provide false information

• Interfere with website operations

• Misuse customer information

Velatanix™ reserves the right to restrict access or terminate accounts involved in prohibited activities.

Section 14 - Service Termination

We may suspend or terminate access to our services if we determine that these Terms have been violated.

Any responsibilities or obligations that naturally continue after termination will remain effective.

Section 15 - Disclaimer

Our website and products are provided on an “as available” basis.

While we work to maintain accurate information and reliable services, Velatanix™ does not guarantee that:

• Website access will always be uninterrupted

• Information will always be error-free

• Products will meet every individual expectation

Use of our services is at your own discretion.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Velatanix™, Pelayo's Auto Parts, and related partners shall not be responsible for indirect, incidental, or consequential damages resulting from:

• Website use

• Product use

• Service interruptions

• Information errors

Certain legal jurisdictions may provide additional rights that cannot be limited.

Section 17 - Indemnification

You agree to protect and hold harmless Velatanix™, Pelayo's Auto Parts, and affiliated partners from claims, damages, or expenses resulting from:

• Violation of these Terms

• Misuse of our services

• Violation of laws or third-party rights

Section 18 - Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

Section 19 - Entire Agreement

These Terms, along with our Privacy Policy and related policies, represent the complete agreement between you and Velatanix™ regarding the use of our services.

Section 20 - Assignment

You may not transfer your responsibilities under these Terms without written approval from Velatanix™.

We may transfer our rights and obligations as necessary to operate our business.

Section 21 - Governing Law

These Terms are governed by applicable laws in the jurisdiction where Velatanix™ operates.

Any disputes will be handled according to the applicable courts and legal procedures of that jurisdiction.

Section 22 - Headings

Section titles are provided for organization purposes only and do not affect the meaning or interpretation of these Terms.

Section 23 - Changes to These Terms

Velatanix™ may update these Terms from time to time.

The latest version will always be available on this page. Continued use of our website after updates means you accept the revised Terms.

Section 24 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

Velatanix™
Pelayo's Auto Parts
14432 Valley Blvd
City of Industry, CA 91746
United States

Email:
service@velatanix.com

Thank you for choosing Velatanix™ — bringing smarter automotive solutions to every journey.